Administrator training

Deploying a talent management software system successfully is not about luck. It requires robust and secure software, solid processes and great administrators.

Administrator Training course for those deploying Talent® softwareYour organisation, your system

As standard, we’ll train your Talent® administrators in whatever they need to know for your organisation, tailoring the content and using your own system. And when you are ready for more detail or depth of knowledge we can take your knowledge further with advanced training.

On-site or off-site: your choice

We can do this on-site at your office if you want a more intense training session – or via WebEx via a number of shorter focused sessions at critical times of the project: however you want to do it. And we’ll carry on supporting you at the end of the phone or webinar for a full month – and then via our Helpdesk.

On-going support and service

We carry on offering support beyond initial training. Our stats speak for themselves. In 2012 we dealt successfully and ‘closed’ support calls on average within 43 minutes, 99.2% of support calls were closed within one working day.

This course:

  • Gives confidence to those managing the Talent® system
  • Irons out issues around implementation
  • Transfers knowledge
  • Supports your deployment

  • Working with Head Light is easy and the support has been good.

    Jessica Cowper, Ovo Energy

  • Head Light takes the time to understand us

    Sue Scouler-Davison, Travis Perkins

  • Working with Head Light is a really positive experience.

    Alison Sercombe, Thames Valley Police

  • I’ve found working with them easy and the support after we started to implement the system has been good, as they are always available and always take the time to talk through or show me what to do.

    Jessica Cowper, Ovo Energy

  • We got up to speed quickly after an initial and short training session. We’re confident in our ability to customise the system ourselves easily and whenever we want to.

    Clair Clarke, Trapeze Group