Why do some 360 degree feedback programmes have more impact than others?

What makes for an impactful 360 programme? In an issue of  Assessment & Development Matters (Volume 2, Number 3, Autumn 2010) from the British Psychological Society, Phil Morison presents his qualitative research (conducted in collaboration with Brighton University Business School) into participants’ perceptions of the 360 degree feedback experience. He set out to develop a predictive model in order to help organisations gain a better understanding of the factors that…

Read more

Appreciative Inquiry

At Head Light we help our clients discover best practice from within the experiences of their own staff and use this as a basis for performance improvement initiatives. Those familiar with the term will recognise that our approach is closely aligned with that of Appreciative Inquiry. But is Appreciative Inquiry and why is it at the heart of our approach to capturing and modelling best practice? The drivers for our…

Read more