Develop coaching competencies using 360 degree feedback

Last week we looked at how 360 can support conflict resolution and, as part of that, we suggested that on-going coaching can support managers to become more effective. This blog now turns the table on 360 and looks at how 360 can be used with the 360 facilitators or coaches themselves to help develop their coaching competencies. Coaching is a significant investment for any organisation. The services of a good…

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Setting the scene and contracting for your 360 degree review discussion

If you’re running a review programme, and you’re preparing for the 360 degree review discussion and feedback conversation, how do you create an environment of openness and understanding so that action will follow and a change in behaviour or competence will arise? We may all approach these feedback sessions differently but below is a summary of some of the key points that we find most useful. Those attending our Feedback Facilitator’s Course do, of…

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Building a feedback and coaching culture – we’re trying, but is it working?

In this week’s blog, Debbie Hance, our Head of Business Psychology takes a look at how organisations can look at the quality of their managers’ feedback conversations and how coaching capability can be assessed. Many of the organisations we talk to are still on their journey to improve the quality of feedback that people get whether from their line managers or from others (colleagues, direct reports, customers and so on). Many of these…

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Offer – Benchmark your feedback coaching team – register your interest between

If you’ve already invested in up-skilling your line managers to become coaches – or have set up a pool of coaches for your organisation – have you looked at how well they are doing as feedback coaches?  Have you looked at giving them feedback on their own coaching abilities?  Do they have any Blind Spots themselves or as a team?  And how do they compare to each other and the industry?…

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