Using 360 to measure ROI of L&D

In our blog post last week, we looked at how information from 360 can be re-used and re-purpose to help pinpoint and focus Learning & Development resource. This week we look at how it can help demonstrate the ROI of L&D interventions. It makes logical sense to use the 360 as a ‘before and after measure’ on any development programmes where it has been used to identify personal or group needs –…

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Business case writing: the budgeting time of the year

The need to build a business case for investment in talent management software seems to be on the increase. Our research in 2012 showed that nearly half of those moving to on-line 360 degree feedback or performance management developed a business case to support the bid to obtain budget for investment.  44% commented that whilst they didn’t prepare a business case, they thought it would have been interesting to go through…

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Appraisals undervalued? Then calculate their return on investment

Return on Investment is a widely used term – often needed in the presentation of the business case or in a post-implementation review. In a recent article on Personnel Today, Head Light’s Managing Director, Ian Lee-Emery explores how organisations can demonstrate the financial return on investment in effective performance management. Intuitively, we  know that performance management can benefit individuals and the organisation. But too often it does not. Part of the problem might be…

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3 facts, 1 KPI and 1 Truth – building the ROI on performance management

Introducing talent management software for performance management clearly offers efficiencies – but time savings are not as great as one may expect. The Head Light survey in 2013 highlighted that the real benefits come from a better use of that time, more focused conversations, better goal alignment, more objectives met and so on. We set out to quantify the return on investment that can be expected after the introducing effective…

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Head Light launches enhanced engagement tool and offers on-stand ROI calculations at leading L&D event

Talent management software specialist Head Light will launch a ground-breaking engagement survey and analytics tool – and demonstrate how HR teams can calculate and improve their return on investment from performance management – on stand 446 at the CIPD Learning and Development Show (30 April-1 May, Olympia). Called Talent En-Gauge®, the company’s enhanced engagement survey and analytics tool equips organisations with everything they need to monitor and improve employee engagement.…

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How to spot good quality 360 feedback

We get to see many results from 360 reviews – and also spend time talking through reports with 360 participants – and we notice the varying quality of feedback that has been provided by the reviewer or rater. Regardless of how sophisticated the 360 process or software is, if reviewers don’t take the time to provide considered, balanced, constructive and honest feedback, the usefulness of the reports will be limited.…

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Getting ready for CIPD Annual Conference

We’re on stand 691 at next week’s conference – and putting final touches to our presentation. Ian Lee-Emery, MD of Head Light is speaking on Wednesday about our new ROI Calculator and our guarantee that by making a few tweaks to your process and using our Talent Performance® tool, you’ll soon see an ROI. Come along and see us – or get in touch if you’re not going to the…

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Calculating the impact and return of Performance Management on your Business

Have you considered what the impact on your business could be if you could improve your performance management process? Performance reviews can be seen by managers and employees alike as ‘one-off’, form-filling exercises with little business or day-to-day impact. We’ve been working with some of our customers to refine our new Performance Management ROI Calculator and we’ve seen a surge in interest from other organisations which want to look at…

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Nearly half of organisations see a return on Investment for on-line talent management within 12 months

Head Light releases the results of its study – Justifying Spend in Hard Times: Measuring Return on Investment for 360 and Performance Reviews which surveyed 175 HR and Learning and Development decision-makers for their views of the benefits of on-line talent management and the return on their investment. One of the findings shows that nearly half of organisations see a return on investment for on-line talent management within 12 months.…

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360 – how often is too often?

Once people start to use a 360 questionnaire and realise the value of gaining the insight into how others see them, it’s sometimes easy for them to make the (incorrect) leap in thought process that the more 360s they do, the quicker they’ll develop and acquire the skills and behaviours they’re looking for. So how often should we be utilising this tool? Based on the experience both of our Head…

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