Benchmark your feedback coaching team

If you’ve already invested in up-skilling your line managers to become coaches – or have set up a pool of coaches for your organisation – have you looked at how well they are doing as feedback coaches?  Have you looked at giving them feedback on their own coaching abilities?  Do they have any Blind Spots themselves or as a team?  And how do they compare to each other and the industry?…

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5 New Year resolutions every HR decision maker could make

Getting the most from your talent in 2014 will have its challenges. We’ve put together our thoughts about the top 5 resolutions those making people and talent decisions could look at in 2014. 1. Take a close look at what engagement means in your organisation It’s no longer good enough (if it ever has been) to run an employee or engagement survey once a year, look at the overall score…

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Employee Engagement: Pivotal to Talent Management

When we work with clients we see that engagement plays as key a role in Talent Management as it does in Organisational Performance. We all know the research and the resulting stats surrounding employee engagement: which show that a stronger engaged workforce will demonstrate an increase in productivity, a reduction in absenteeism, a leap in creativity – but how often do we look at employee engagement as a critical component…

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Leadership and Learning Agility

Increasingly we are hearing from organisations that are moving away from highly bespoke, tailored models of leadership effectiveness within their organisations to using generic, cross-sector criteria for assessing their top people, finding talent and developing their pool of leaders. One recurring theme among these generic models is learning agility. This is not a new concept; in their 1985 paper “Leaders: The Strategies for Taking Charge”, Warren Bennis and Burt Nanus…

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The ups and the downs of moving performance reviews on-line

If you’re an organisation which has already invested significant time, resource and energy into the design and roll-out of a performance management process, the last thing you may want to hear is how much better it is if you now move on-line! Our recent research looked at the criticisms and downsides as reported by those who are still working with an off-line process, and also reported on the benefits as…

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Promoting a feedback-friendly culture

We have refined this handy 3-point checklist for developing the culture in your organisation to support the giving and receiving of feedback. Not easy we know, but implemented gradually over time with support from the top and you could make some inroads into this difficult problem. You could of course also ask us to help! 1. Improve and ensure the quality of feedback Train supervisors and others about how to…

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