feedback culture

Building a feedback and coaching culture – we’re trying, but is it working?

In this week’s blog, Debbie Hance, our Head of Business Psychology takes a look at how organisations can look at the quality of their managers’ feedback conversations and how coaching capability can be assessed. Many of the organisations we talk to are still on their journey to improve the quality of feedback that people get whether from their …

Building a feedback and coaching culture – we’re trying, but is it working? Read More »

Your HR processes exposed – What do they say about your culture?

Have you considered how the HR processes in your business ‘condition’ your employees? Do you take a close look at the impact that they have on the psychological contract and engagement? Do you consider the extent to which management practices support your employer brand? Do your processes such as appraisal reflect how your business is, …

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Structuring a 360 review feedback session – and the questions to ask

The structure of a 360 degree feedback session can help or hinder the conversation – but what works well? We’re currently working on a Good Practice Guide, but as a starting point, take a look at the following outline and the question prompts which we have found to be useful:  1. Contracting – to gain trust, …

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Why do some 360 degree feedback programmes have more impact than others?

What makes for an impactful 360 programme? In an issue of  Assessment & Development Matters (Volume 2, Number 3, Autumn 2010) from the British Psychological Society, Phil Morison presents his qualitative research (conducted in collaboration with Brighton University Business School) into participants’ perceptions of the 360 degree feedback experience. He set out to develop a …

Why do some 360 degree feedback programmes have more impact than others? Read More »