What Makes Head Light Different.

There are plenty of Talent Management platform providers – so what makes Head Light different?

Dependable. Reliable. Longstanding.

We know that our customers need a platform that’s robust, dependable, and tried-and-tested – and yet one that continues to evolve to meet the changes in talent need.

And that is what Head Light offers.

We are proud to be included as a Solid Performer in the 2022 Fosway 9-GridTM for Talent & People Success. It reflects our focus on providing a rounded suite of talent and performance capabilities to drive organisational success.

We’ve served our customers for 15 years, many of whom have been with us throughout the change in their HR practice and priorities.

ISO 27001 Information Security Management Certification Badge

A real commitment to Information Security Management.

Data integrity and security are non-negotiable when partnering with a third party. You need to feel confident that it has the systems, checks and processes in place to protect your data. We have achieved ISO 27001 certification, a high standard set for an information security management system that covers all legal, physical, and technical controls involved in managing risk. Our customers can be assured of the resilience and excellence of the systems we have in place. You can verify the validity of our ISO certificate by entering our certificate number [217613] via this link: www.british-assessment.co.uk/verify

Guaranteed ROI

You search, you decide, you invest in talent management – and you need to know this will pay back and give you the performance uplift your business needs.

We guarantee that this will happen when you deploy our solutions – and we can show you how right now.

If you want to know more about our ROI Calculator, get in touch.

Straightforward Customer Focus.

Customers choose us because of the quality of the system and the value it brings to them.

And we make it easy for them. 

They choose what to include, how many users they want and the functionality they need. No licence fees, no per use fees – just a straightforward agreement with telephone and web support, upgrades and user groups – all as part of the package.

Our Client Charter sets out what we do and don’t do.

Agility and Innovation.

We listen to our customers’ feedback, monitor latest use cases and look at how technology is moving.

And then we implement great ideas – quickly. 

We involve our User Group and our wider customer group as we design and refine ideas and functionality.  When ready, we update everyone with the new release based on their timetable.

Typically, we release an update every 4 months – with nothing to pay for.

What other company does that?

Out-of-this-world service

You can’t do your job unless you know you’re supported. That’s why we commit to service levels – and provide a money-back guarantee.

Our stats speak for themselves. We achieve 99.999% service availability on a 24 x 7 basis. We ‘close’ support calls made to us on average within 48 minutes and 99.2% of support calls are ‘closed’ within one working day. Does your current supplier do this?

Don’t take our word for it, read what our customers say.

Just a few of our
Happy Customers.

Working with clients across industries and sectors, our commitment to flexible delivery and sustainability has resulted in long-term client partnerships.

“We knew we needed something very specific. It had to be easy to access and easy to interrogate – and provide answers to our pressing succession planning questions.

Talent Successor does exactly that.”

Chris Fenton, Group Director of Talent & Development

“Head Light fits well with us at Travis Perkins. They talk our language and take the time to understand us and what we want to do.”

Sue Scouler-Davison, Group Head of Training & Development, Travis Perkins plc

South Yorkshire Fire & Rescue

We now have a positive and sustainable 360 programme.

Chris Marwood, People Partner, South Yorkshire Fire and Rescue

Northampton Police Authority

“It had to be really simple to use, intuitive and encourage engagement. We knew that if we had to write a long user guide for the system, we would have fallen short of our aim.”

Caroline Oppido, Northamptonshire Police

Thames Valley Police

“We are tigher, sharper and more mobile since adopting Talent Performance.

Alison Sercombe, People Services Partner-Leadership, Thames Valley Police

Frequently Asked
Questions

Investment in talent software empowers employees to own their development, set and achieve goals, plan and progress careers and build skills – and shows the company’s commitment to talent.

Choose a supplier with a strong track record, excellent support and service availability and holds ISO 27001 accreditation. Look for accountability, transparency and a proven onboarding process.

Trusted expertise, proactive support and proven track record in designing, configuring and implementing leading talent management software. Confidence in data security through ISO 27001 accreditation.

Buy-in from the leadership team and a solid comms plan. A partner with an experienced Talent and Implementation team to take you step-by-step from configuration to launch – with a focus on engagement.