What Makes Head Light Different.
Most workforce data stays in HR. Most workforce signals go unread. We exist to change that.
We help you read the workforce signals others miss.
Every organisation generates signals about its workforce – performance data, development activity, engagement trends, career aspirations and succession risk.
Individually, each tells part of the story. Connected, they reveal something more significant: where capability is strong, where risk is building, and whether the organisation is genuinely ready for what’s coming.
Most organisations are generating these signals. Few are reading them. We help you to change that.
Dependable. Reliable. Longstanding.
We know our clients need workforce intelligence they can trust – current, accurate and accessible when decisions need to be made. We’ve been providing that for 20 years to organisations where workforce capability is critical to operational performance.
We are proud to be included as a Solid Performer in the 2025 Fosway 9-Grid™ for Talent & People Success, recognising our focus on providing organisations with the workforce intelligence they need to manage capability, readiness and risk.
Many of our customers have been with us throughout significant change in their HR practice and strategic priorities. That continuity matters to us, and we think it says something about how we work.
Data Security You Can Verify.
Data integrity and security are non-negotiable when partnering with a third party. You need confidence that the systems, checks and processes protecting your data are robust.
We hold both ISO 27001 certification and Cyber Essentials certification – together these standard cover information security management and protection against the most common cyber threats.
ISO 27001 covers all legal, physical, and technical controls involved in managing risk. Cyber Essentials, backed by the UK National Cyber Security Centre, confirms that the technical controls protecting our systems and your data meet a recognised government standard.
You can verify the validity of our ISO certificate by entering our company name (Head Light Limited) via this link: www.british-assessment.co.uk/verify
Straightforward Customer Focus.
Customers choose us because of the quality of the intelligence our workforce intelligence platform delivers and the value it brings to their organisation.
And we make it straightforward.
Customers choose what to include, how many users they need and the capability they want. No licence fees, no per use fees – just a clear agreement with telephone and web support, upgrades and user groups included.
Our Client Charter sets out what we do and don’t do.
Agility and Innovation.
We listen to our customers, monitor how workforce intelligence needs are evolving and watch how technology is developing. Then we act on what we learn – quickly.
We involve our User Group and our wider customer group as we design and refine ideas and functionality. When ready, we update everyone with the new release based on their timetable. Typically, we release an update every 4 months – with nothing to pay for.
Service levels that mean something.
You can’t do your job unless you know you’re supported. That’s why we commit to service levels – and provide a money-back guarantee.
Our stats speak for themselves. We achieve 99.999% service availability on a 24 x 7 basis. We ‘close’ support calls made to us on average within 48 minutes and 99.2% of support calls are ‘closed’ within one working day. Does your current supplier do this?
Just a few of our
Happy Customers.
Working with clients across industries and sectors, our commitment to flexible delivery and sustainability has resulted in long-term client partnerships.
“We knew we needed something very specific. It had to be easy to access and easy to interrogate – and provide answers to our pressing succession planning questions.
Talent Successor does exactly that.”
Chris Fenton, Group Director of Talent & Development
“Head Light fits well with us at Travis Perkins. They talk our language and take the time to understand us and what we want to do.”
Sue Scouler-Davison, Group Head of Training & Development, Travis Perkins plc
“We now have a positive and sustainable 360 programme.“
Chris Marwood, People Partner, South Yorkshire Fire and Rescue
“It had to be really simple to use, intuitive and encourage engagement. We knew that if we had to write a long user guide for the system, we would have fallen short of our aim.”
Caroline Oppido, Northamptonshire Police
“We are tigher, sharper and more mobile since adopting Talent Performance.“
Alison Sercombe, People Services Partner-Leadership, Thames Valley Police
Frequently Asked
Questions
Head Light works primarily with public sector and regulated organisations where workforce capability is critical to operational performance – including police forces, fire and rescue services, utilities and financial services. These are organisations where capability gaps, succession risk and leadership dependency aren’t just HR concerns but also operational and governance ones.
Head Light focuses on workforce intelligence rather than HR process management. Rather than administering talent activity, it surfaces the signals that matter and connects capability data, succession risk, engagement trends and career aspirations into a picture that HR leaders and boards can act on. Combined with 20 years of experience, ISO 27001 and Cyber Essentials accreditation and service levels backed by a money-back guarantee, that focus is what sets Head Light apart.