There are plenty of on-line talent management providers – so what makes Head Light different?
We know that our customers need a platform that’s robust, dependable, and tried-and-tested – and yet one that continues to evolve to meet the changes in talent need.
And that is what Head Light offers.
We are proud to be included as a Solid Performer in the 2022 Fosway 9-GridTM for Talent & People Success. It reflects our focus on providing a rounded suite of talent and performance capabilities to drive organisational success.
We’ve served our customers for 15 years, many of whom have been with us throughout the change in their HR practice and priorities.
Data integrity and security are non-negotiable when partnering with a third party. You need to feel confident that it has the systems, checks and processes in place to protect your data. We have achieved ISO 27001 certification; a high standard set for an information security management system which covers all legal, physical and technical controls involved to manage risk. Our customers can be assured of the resilience and excellence of the systems we have in place.
You can verify the validity of our ISO certificate by entering our certificate number [217613] via this link: www.british-assessment.co.uk/verify
You search, you decide, you invest in talent management – and you need to know this will pay back and give you the performance uplift your business needs.
We guarantee that this will happen when you deploy our solutions – and we can show you how right now.
If you want to know more about our ROI Calculator, get in touch.
Customers choose us because of the quality of the system and the value it brings to them. And we make it easy for them. They choose what to include, how many users they want and the functionality they need. No licence fees, no per use fees – just a straightforward agreement with telephone and web support, upgrades and user groups – all as part of the package. Our Client Charter sets out what we do and don’t do.
We are proud to have achieved ISO 27001 certification. We are delighted to have been the Bronze winner in the TJ L&D Supplier of the Year Awards in 2014 and to have won the Software Satisfaction Award in 2012 – all of which are testament to our commitment to our customers.
We listen to our customers’ feedback, monitor latest use cases and look at how technology is moving. And then we implement great ideas – quickly. We typically release an update to all users of our Talent Cloud® platform every 4 months – with nothing to pay for. What other company does that?
You can’t do your job unless you know you’re supported. That’s why we commit to service levels – and provide a money-back guarantee.
Our stats speak for themselves. We achieve 99.999% service availability on a 24 x 7 basis. We ‘close’ support calls made to us on average within 48 minutes and 99.2% of support calls are ‘closed’ within one working day. Does your current supplier do this?
Don’t take our word for it, read what our customers say.
03 February 2023
We’re delighted to have successfully passed the re-certification process to retain our ISO 27001 status. Read more >>
06 November 2018
We’re delighted to has received ISO 27001 certification which demonstrates our commitment to Information Security Management.
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02 July 2018
Head Light has been awarded a place on the public sector G-Cloud 10 framework.
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18 June 2018
Just published a new, freely available eBook for those wanting to upgrade their talent review and succession planning processes.
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15 February 2017
Introducing 360 degree feedback into an organisation takes commitment, time and sometimes a culture shift. But the rewards are immense. Here are the 8 things we think are of important considerations as you start out.
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McDonald’s has moved away from a paper- and spreadsheet-based talent management approach and deployed Talent Successor to capture career aspirations, support career conversations and manage succession and talent risk.
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Ramsay Health Care is a leading provider of private healthcare and deploys Talent 360® to help those with managerial and clinical responsibilities to display and develop the skills, behaviours and competencies to take the business forward.
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With the Winsor report recommendations now being implemented across police forces and the need for a robust, flexible PDR process, Thames Valley Police chose to adopt online performance appraisal software, Talent Performance®.
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West Midlands Employers works with its clients in the public sector to use 360 degree feedback software. To offers its Partners tailored 360 questionnaires for different levels of management, using the language, competencies and processes defined by the Partners themselves..
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