What makes Head Light different

There are plenty of on-line talent management providers – so what makes Head Light different?

Dependable. Reliable. Longstanding.

We know that our customers need a platform that’s robust, dependable, and tried-and-tested – and yet one that continues to evolve to meet the changes in talent need.

And that is what Head Light offers.

We are proud to be included as a Solid Performer in the 2022 Fosway 9-GridTM for Talent & People Success. It reflects our focus on providing a rounded suite of talent and performance capabilities to drive organisational success.

We’ve served our customers for 15 years, many of whom have been with us throughout the change in their HR practice and priorities.

ISO 27001 Information Security Management Certification BadgeA real commitment to Information Security Management

Data integrity and security are non-negotiable when partnering with a third party. You need to feel confident that it has the systems, checks and processes in place to protect your data. We have achieved ISO 27001 certification; a high standard set for an information security management system which covers all legal, physical and technical controls involved to manage risk. Our customers can be assured of the resilience and excellence of the systems we have in place.

You can verify the validity of our ISO certificate by entering our certificate number [217613] via this link: www.british-assessment.co.uk/verify

Guaranteed ROI

You search, you decide, you invest in talent management – and you need to know this will pay back and give you the performance uplift your business needs.

We guarantee that this will happen when you deploy our solutions – and we can show you how right now.

If you want to know more about our ROI Calculator, get in touch.

Straightforward customer focus

Customers choose us because of the quality of the system and the value it brings to them. And we make it easy for them. They choose what to include, how many users they want and the functionality they need. No licence fees, no per use fees – just a straightforward agreement with telephone and web support, upgrades and user groups – all as part of the package. Our Client Charter sets out what we do and don’t do.

We are proud to have achieved ISO 27001 certification. We are delighted to have been the Bronze winner in the TJ L&D Supplier of the Year Awards in 2014 and to have won the Software Satisfaction Award in 2012 – all of which are testament to our commitment to our customers.

Agility and innovation

We listen to our customers’ feedback, monitor latest use cases and look at how technology is moving. And then we implement great ideas – quickly. We typically release an update to all users of our Talent Cloud® platform every 4 months – with nothing to pay for. What other company does that?

Out-of-this-world service

You can’t do your job unless you know you’re supported. That’s why we commit to service levels – and provide a money-back guarantee.

Our stats speak for themselves. We achieve 99.999% service availability on a 24 x 7 basis. We ‘close’ support calls made to us on average within 48 minutes and 99.2% of support calls are ‘closed’ within one working day. Does your current supplier do this?

Don’t take our word for it, read what our customers say.

View our clients

Related information

03 February 2023

ISO 27001 status retained

We’re delighted to have successfully passed the re-certification process to retain our ISO 27001 status. Read more >>

Head Light achieves ISO 27001 accreditation

06 November 2018

We’re delighted to has received ISO 27001 certification which demonstrates our commitment to Information Security Management.

Head Light awarded place on G-Cloud 10

 02 July 2018

Head Light has been awarded a place on the public sector G-Cloud 10 framework.

A new eBook to help Succession Planning be more effective

18 June 2018

Just published a new, freely available eBook for those wanting to upgrade their talent review and succession planning processes.

What to consider if you are looking at 360 degree feedback for the first time

15 February 2017

Introducing 360 degree feedback into an organisation takes commitment, time and sometimes a culture shift. But the rewards are immense. Here are the 8 things we think are of important considerations as you start out.

    Reinventing Succession Planning at McDonald’s

    McDonald’s has moved away from a paper- and spreadsheet-based talent management approach and deployed Talent Successor to capture career aspirations, support career conversations and manage succession and talent risk.

    Ramsay Health Care: Assess, identify and develop future leaders

    Ramsay Health Care is a leading provider of private healthcare and deploys Talent 360® to help those with managerial and clinical responsibilities to display and develop the skills, behaviours and competencies to take the business forward.

    Implementing online performance appraisal at Thames Valley Police

    With the Winsor report recommendations now being implemented across police forces and the need for a robust, flexible PDR process, Thames Valley Police  chose to adopt online performance appraisal software, Talent Performance®.

    Developing aspiring leaders within the public sector using 360 degree feedback

    West Midlands Employers works with its clients in the public sector to use 360 degree feedback software. To offers its Partners tailored 360 questionnaires for different levels of management, using the language, competencies and processes defined by the Partners themselves..

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    The Muñoz Group uses Talent Performance and Talent 360

    • Head Light is a very helpful and progressive company to work with.

      Allison Miller

    • Head Light provides great products, but also great business psychology based consulting to help us implement them for the greatest impact. Our organisation is complex and they have helped us simplify and harmonise what we do.

      Clare Hannah, DB Cargo

    • We are extremely happy with the Software and the whole process of the Talent 360 platform provided by Head Light and the service we have had from our rep has been brilliant and based on building really strong client relationships.

      Michael Keeler-Walker, Royal College of Paediatrics and Child Health

    • Head Light’s expertise, amazing support and commitment to what we were striving to achieve was highly valuable.

      Heidi Lewis, UCAS

    • Working with the Head Light provided us with a fresh pair of eyes to our project and critical challenge when we needed it.

      Lee Sheldon, SSP

    • The team at Head Light was a great support as we carried out a competency audit of our global leadership team.  They guided us through the design and implementation stage, making valuable practical suggestions which really worked.

      Antoinette Quinn, Aer Rianta International

    • Working with Head Light is refreshing: the team invests time to understand our organisation, our ethos and our culture to make sure that the framework we developed together is recognised as meaningful and useful by Managers to ultimately deliver value to the business.”

      Julie O’Donnell, Daikin

    • We value customer service and responsiveness as well as innovation and agility – and we found this reflected in Head Light’s way of working.

      Jenny Barnes, Meeting Zone

    • Head Light challenged our thinking and helped us explore what we really wanted from our programme.

      Annette Cairns, Ramsay Health Care

    • We know that Talent Successor has the capability of not only being customisable for us and the way we choose to work today, but also to change with us as our business grows.

      Jo Griffiths, Patterson Medical

    • Working with Head Light is easy and the support has been good.

      Jessica Cowper, Ovo Energy

    • Head Light takes the time to understand us

      Sue Scouler-Davison, Travis Perkins

    • We know we have made the right choice.

      Clare Hannah, DB Cargo

    • Working with Head Light is a really positive experience.

      Alison Sercombe, Thames Valley Police

    • The levels of support and flexibility we have enjoyed are second to none.

      Lesley Pritchard, Hertfordshire Constabulary

    • Working with Head Light’s business psychologists gave us a great sounding board to check out our ideas and provided a different perspective to our thinking.

      Peter Dawes, Horsham District Council