What makes Head Light different

There are plenty of on-line talent management providers – so what makes Head Light different?

A real commitment to Information Security Management

Data integrity and security are non-negotiable when partnering with a third party. You need to feel confident that it has the systems, checks and processes in place to protect your data. We have achieved ISO 27001 certification; a high standard set for an information security management system which covers all legal, physical and technical controls involved to manage risk. Our customers can be assured of the resilience and excellence of the systems we have in place.

Guaranteed ROI

You search, you decide, you invest in talent management – and you need to know this will pay back and give you the performance uplift your business needs. We guarantee that it will when you deploy our solutions – and we can show you this now.

If you want to know more about our ROI Calculator, get in touch.

Straightforward customer focus

Customers choose us because of the quality of the system and the value it brings to them. And we make it easy for them. They choose what to include, how many users they want and the functionality they need. No licence fees, no per use fees – just a straightforward agreement with telephone and web supports, upgrades, user groups all as part of the package. Our Client Charter sets out what we do and don’t do.

We are proud to have achieved ISO 27001 certification, delighted to have been the Bronze winner in the TJ L&D Supplier of the Year Awards in 2014 and to win the Software Satisfaction Award in 2012 – all of which are testament to our commitment to our customers.

Agility and Innovation

We listen to our customers’ feedback, monitor latest use cases and look at how technology is moving. And then we implement great ideas – quickly. We typically release an update to all users of our Talent® software every 4 months – with nothing to pay for. What other company does that?

Out of this world service

You can’t do your job unless you know you’re supported. That’s why we commit to service levels – and provide a money-back guarantee.

Our stats speak for themselves. We achieve 99.999% service availability on a 24 x 7 basis. We ‘close’ support calls made to us on average within 43 minutes and 99.2% of support calls are‘closed’ within one working day. Does your supplier meet this?

But don’t take our word for it, read what our customers say.

View our clients


Related information

Head Light achieves ISO 27001 accreditation

06 November 2018

We’re delighted to has received ISO 27001 certification which demonstrates our commitment to Information Security Management.
Read more >>

Head Light awarded place on G-Cloud 10

 02 July 2018

Head Light has been awarded a place on the public sector G-Cloud 10 framework.
Read more >>

A new eBook to help Succession Planning be more effective

18 June 2018

Just published a new, freely available eBook for those wanting to upgrade their talent review and succession planning processes.
Read more >>

What to consider if you are looking at 360 degree feedback for the first time

15 February 2017

Introducing 360 degree feedback into an organisation takes commitment, time and sometimes a culture shift. But the rewards are immense. Here are the 8 things we think are of important considerations as you start out.
Read more >>

    Ramsay Health Care: Assess, identify and develop future leaders

    Ramsay Health Care is a leading provider of private healthcare and deploys Talent 360® to help those with managerial and clinical responsibilities to display and develop the skills, behaviours and competencies to take the business forward.
    Read more >>

    Implementing online performance appraisal at Thames Valley Police

    With the Winsor report recommendations now being implemented across police forces and the need for a robust, flexible PDR process, Thames Valley Police  chose to adopt online performance appraisal software, Talent Performance®.
    Read more >>

    Developing aspiring leaders within the public sector using 360 degree feedback

    West Midlands Employers works with its clients in the public sector to use 360 degree feedback software. To offers its Partners tailored 360 questionnaires for different levels of management, using the language, competencies and processes defined by the Partners themselves..
    Read more >>

    What Makes Head Light Different?

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    The Muñoz Group uses Talent Performance and Talent 360


    • Very helpful and progressive company to work with.

      Allison Miller, Munoz Group

    • Head Light provides great products, but also great business psychology based consulting to help us implement them for the greatest impact. Our organisation is complex and they have helped us simplify and harmonise what we do.

      Clare Hannah, DB Schenker

    • We are extremely happy with the Software and the whole process of the Talent 360 platform provided by Head Light and the service we have had from our rep has been brilliant and based on building really strong client relationships.

      Michael Keeler-Walker, Royal College of Paediatrics and Child Health

    • Head Light’s expertise, amazing support and commitment to what we were striving to achieve was highly valuable.

      Heidi Lewis, UCAS

    • Working with the Head Light provided us with a fresh pair of eyes to our project and critical challenge when we needed it.

      Lee Sheldon, SSP

    • The team at Head Light was a great support as we carried out a competency audit of our global leadership team.  They guided us through the design and implementation stage, making valuable practical suggestions which really worked.

      Antoinette Quinn, Aer Rianta International

    • Working with Head Light is refreshing: the team invests time to understand our organisation, our ethos and our culture to make sure that the framework we developed together is recognised as meaningful and useful by Managers to ultimately deliver value to the business.”

      Julie O’Donnell, Daikin

    • We value customer service and responsiveness as well as innovation and agility – and we found this reflected in Head Light’s way of working.

      Jenny Barnes, Meeting Zone

    • Head Light challenged our thinking and helped us explore what we really wanted from our programme.

      Annette Cairns, Ramsay Health Care

    • We know that Talent Successor® has the capability of not only being customisable for us and the way we choose to work today, but also to change with us as our business grows.

      Jo Griffiths, Patterson Medical

    • Working with Head Light is easy and the support has been good.

      Jessica Cowper, Ovo Energy

    • Head Light takes the time to understand us

      Sue Scouler-Davison, Travis Perkins

    • We know we have made the right choice.

      Clare Hannah, DB Cargo

    • Working with Head Light is a really positive experience.

      Alison Sercombe, Thames Valley Police

    • Head Light has helped us take this important step in the adoption of talent management practices.

      Clair Clarke, Trapeze Group UK

    • The levels of support and flexibility we have enjoyed are second to none.

      Lesley Pritchard, Hertfordshire Constabulary

    • Working with Head Light’s business psychologists gave us a great sounding board to check out our ideas and provided a different perspective to our thinking.

      Peter Dawes, Horsham District Council