Getting started with 360 degree feedback at Ovo Energy

Ovo Energy has begun its journey with 360. As an independent and innovative gas and electricity supplier which places the customer – and customer service – very much at the centre of its business. Ovo was founded on the desire to build an energy business which did things better than the other energy companies. The founder, Steven Fitzpatrick, was so fed up with existing suppliers, their complicated expensive tariffs and…

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Using 360 degree feedback across West Midlands Councils

West Midlands Councils (formerly Improvement and Efficiency West Midlands (IEWM)) offers its regional public sector partners tailored 360 questionnaires via Talent 360®. They’ve had some great feedback. Several years on from the initial launch (and known as WM360), over 220 people have been through its Catalyst programme for aspiring leaders and Samantha Darby, People and Leadership Consultant at WMC, and her team have monitored the feedback from delegates. “We’ve been…

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Head Light wins in the Software Satisfaction Awards

We are delighted to announce that we have won the top award in the Talent Management category of the annual Software Satisfaction Awards 2012 (SSA12). “We are immensely proud that Head Light has won this award” comments Ian Lee-Emery, Managing Director of Head Light. “It is because our customers feel so strongly about the quality of the Talent® product and business benefits they achieve through using it, that they are…

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Career Pathways and Planning – We have an App for that…

Career planning and retention has understandably fallen off the top of the agenda of many organisations over the past few years. As your employees return from their holidays, many will have intentions to make changes in their career. The question is no longer ‘Are we doing enough to retain them’, but ‘If retention and high performance are an outcome, are we actually doing the right things now?’ Organisations have become…

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