Just when you thought that competency frameworks were all but dead, we’re seeing a resurgence in the market.
Many invested in competency frameworks during the 90s heyday â and have retained a firm belief in the unrealised potential of a common language for performance and behaviour â and now we’re witnessing a number of organisations ârefreshingâ their frameworks and committing renewed energy to bringing them to life and putting competencies to work.
But we’re also seeing organisations who have never had a detailed competency framework in place before, now expressing an interest in developing one. They’re recognising the need for a behavioural model which underpins all of their talent management activities.
So what does a good competency framework give you?
Most people know that a solid framework:
- Gives employees a clear understanding of what âgreatâ looks like, and how to get there
- Forms the basis of all assessment criteria, from external hires, to assessment for development, to performance management and appraisal
- Helps managers to manage teams and individuals more effectively
but it can also:
- Help employees to understand and see what the organisational values look like in practice
- Guide and inform decision-making at all levels
- Improve customer experience and satisfaction
- Enable people to plan and manage their own careers, job moves and promotions
- Bring your organisationâs âexternalâ brand closer to your âinternalâ brand and the employee experience
In this series of blogs, weâre going to look at how you might do something more useful with your competency frameworks, and why they might not be ready for the scrapheap just yet.
Weâre also going to think about both obvious and less obvious ways in which competencies can be more deeply embedded in the fabric of the organisation â by encouraging people to demonstrate them, discuss them, teach or explain them to others and to recognise when people do it well.
So, in the next blog weâll talk about spring cleaning your competency framework and dusting it down for the future.
In subsequent blogs weâll be looking at the opportunities to embed your framework more deeply across the organisation, how to make it work harder and how to get better results from it.
Psychologists will tell you about the Sunk Cost Fallacy (where you hang on to something just because youâve invested lots of time, money or effort into it, not because it continues to have value), and this may be the case with persisting with some competency frameworks.
But we also all know the phrase âdonât throw the baby out with the bathwaterâ. So, take a careful, critical and creative look at what youâve got and the potential it holds before you decide to ditch it.
If you’d like to keep in touch with what we’re thinking about competencies, then subscribe to our newsletter and, if you’d like to talk more now about how we can help bring your competency framework to life, then do get in touch now or read more about what we do.