Structuring a 360 review feedback session – and the questions to ask

The structure of a 360 degree feedback session can help or hinder the conversation – but what works well? We’re currently working on a Good Practice Guide, but as a starting point, take a look at the following outline and the question prompts which we have found to be useful:  1. Contracting – to gain trust, …

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Behavioural Indicators for Mental Toughness or Resilience

Generic metal toughness and resilience diagnostics are widely available and they measure just that particular characteristic, often solely quantitatively. Many competence frameworks also include indicators that have a relation to the concept of mental toughness, often in the context of the competency itself. This is admirable but the overall rating for the competency obscures the …

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Calculating ROI – are we all doing this with our talent management activities?

With economic uncertainty comes the need for greater scrutiny of spend and examination of return of any investment.  But how does this apply to areas of talent management spend?  Are we all justifying our spend, building a business case and looking at the payback on the investment once made? Our recent survey – Justifying spend …

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