360 degree feedback

Leadership and Learning Agility

Increasingly we are hearing from organisations that are moving away from highly bespoke, tailored models of leadership effectiveness within their organisations to using generic, cross-sector criteria for assessing their top people, finding talent and developing their pool of leaders. One recurring theme among these generic models is learning agility. This is not a new concept; …

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Structuring a 360 review feedback session – and the questions to ask

The structure of a 360 degree feedback session can help or hinder the conversation – but what works well? We’re currently working on a Good Practice Guide, but as a starting point, take a look at the following outline and the question prompts which we have found to be useful:  1. Contracting – to gain trust, …

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Behavioural Indicators for Mental Toughness or Resilience

Generic metal toughness and resilience diagnostics are widely available and they measure just that particular characteristic, often solely quantitatively. Many competence frameworks also include indicators that have a relation to the concept of mental toughness, often in the context of the competency itself. This is admirable but the overall rating for the competency obscures the …

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Driving ROI of 360 degree feedback with a Quality Score

When looking at the results from a 360 review and talking through the report with a 360 participant, we often notice the varying quality in the feedback that has been provided. Regardless of how sophisticated the 360 process or software is, if reviewers don’t take the time to provide considered, balanced, constructive and honest feedback, …

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Calculating ROI – are we all doing this with our talent management activities?

With economic uncertainty comes the need for greater scrutiny of spend and examination of return of any investment.  But how does this apply to areas of talent management spend?  Are we all justifying our spend, building a business case and looking at the payback on the investment once made? Our recent survey – Justifying spend …

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